Founded the Enterprise AI Platform - Created the organization’s sanctioned AI platform from the ground up, taking it from zero to agentic AI systems serving 9,000+ employees, and continue to own its identity, agent tooling, and governance architecture
Zero-Trust Identity Architecture for AI Agents - Architected a dual-token authentication model (application JWT plus delegated Entra ID user token) that lets AI agents act as the authenticated end user against Microsoft Graph, Azure DevOps, and Salesforce, eliminating over-privileged service principals and making every agent action attributable to a real person; now the standard auth pattern across every service on the platform
Enterprise Tool Ecosystem via Model Context Protocol - Built and operate the MCP server layer giving AI agents governed access to enterprise systems of record including mail, calendar, Teams, work items, wikis, and CRM, with per-user authorization enforced at the tool boundary rather than trusted to the model; authored the token-forwarding contract in the shared agent SDK consumed by every downstream service
Source Control Migration Platform - Designed and productionized the organization’s Azure DevOps to GitHub migration system, automating multi-step authentication, repository transfer, team-permission cloning, and work-item integration wiring, with large-repository gating, self-healing detection of stalled migrations, and preflight validation, converting a manual failure-prone process into a self-service workflow adopted enterprise-wide
Agentic Software Engineering at Scale - Deployed autonomous test-generation agents across six production repositories spanning .NET, TypeScript, and Python that independently raise unit-test coverage and open reviewed pull requests on a daily cadence, solving the cross-language build and coverage-harness problems that separate a working system from a demo
Autonomous Agent Operations Platform - Built the operational substrate for a production agent fleet including event-driven intake from Microsoft Graph webhooks, LLM-based triage and routing, cross-instance agent coordination, a persistent-memory service with graph-based associative recall, scheduled execution, and human-in-the-loop approval gates, so agents execute real business workflows end to end with full audit trails
Conversational AI in Microsoft Teams - Delivered the Teams interface to the enterprise AI platform, bringing governed LLM access into the tool employees already use, with mention-gating for group channels, frictionless OAuth, multimodal image input and output, and per-user session configuration
Data Warehouse Project Manager
Mead Johnson Nutrition
Managed ETL pipelines and Infosphere DataStage administration for enterprise data warehouse
Led project planning and vendor management for data infrastructure initiatives
Coordinated cross-functional teams to deliver business intelligence solutions
Ensured data quality and governance across multiple data sources
SQL Server / Greenplum Database Administrator
Springleaf Financial Services
Administered Greenplum Data Computing Appliance for large-scale analytics
Managed Microsoft SQL Server and Analysis Services environments
Optimized database performance and ensured high availability
Implemented backup and disaster recovery procedures
Programmer
Springleaf Financial Services
Developed and maintained online and offline financial systems
Built data warehouse ETL processes and reporting solutions
Collaborated with business analysts to translate requirements into technical solutions
Supported mission-critical applications serving nationwide customer base
Senior Quality Assurance Specialist
American General Financial Services
Led quality assurance initiatives for enterprise financial applications
Developed comprehensive test plans and automated testing procedures
Collaborated with development teams to identify and resolve defects
Ensured compliance with financial industry regulations and standards